Privacy policy

User privacy is important to us. It is EastBanc Portugal’s policy to respect privacy regarding any information we may collect from you on the EastBanc Portugal website, and other websites that we own and operate.

In accordance with the provisions of Regulation (EU) 2016/679, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free flow of those data (hereinafter referred to as “RGPD”) , of Law No. 58/2019, of August 8, which ensures the execution, in the national legal order, of Regulation (EU) 2016/679 and with other legislation and regulations in force.

This policy applies to any and all processing of personal data carried out by Eastbanc Portugal, regarding personal data of employees, candidates, service providers, suppliers or other holders of personal data in the context of the use of the website.

We only ask for personal information when we actually need it, in order to provide you with a service. We do this by fair and legal means, with your knowledge and consent. We also inform you why we are doing that and how the data will be processed.

Principles applicable to the processing of personal data

Eastbanc Portugal is responsible for the processing of personal data relating to its representatives and employees, its customers, service providers within the scope of the execution of its respective relations.

The processing of personal data carried out by Eastbanc Portugal always occurs in accordance with the principles, rules and procedures stipulated in the legal and regulatory rules applicable to the protection of personal data, being always carried out in accordance with determined and identified purposes prior to the time of processing.

We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except as required by law.

Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these websites and cannot accept any responsibility for their respective privacy policies.

You are free to refuse our request for personal information, understanding that we may not be able to provide some of the intended services.

The processing operations of personal data carried out by Eastbanc Portugal are governed by the principles set out in RGPD.

Transfer of personal data

Eastbanc Portugal may, upon authorization granted to it by the data subject or other grounds of lawfulness, transmit personal data to subcontractors.

These cases involve the processing of personal data for which Eastbanc Portugal remains responsible, which must ensure compliance with the applicable legal and regulatory requirements and that the subcontractor has an adequate level of protection for the data transferred, in accordance with the applicable legal standards.

Processing of personal data

Eastbanc Portugal, as responsible for the processing, guarantees that all data are:

• Obtained for specific, lawful and clearly defined purposes. The Data Subject has the right to question the purpose(s) for which Eastbanc Portugal keeps their data, and Eastbanc Portugal must clearly inform the purpose(s).
• Compatible with the purposes for which they were acquired.
• Maintained with appropriate security measures, implemented or to be implemented, to protect against unauthorized access to, or alteration, destruction or disclosure of any personal data held by […] as a Data Controller.
• Maintained in an accurate, complete and up-to-date way when necessary.
• Not collected excessively and maintained only for as long as necessary.

Rights of the data subject

Eastbanc Portugal guarantees the exercise of the legally provided rights by data subjects, in accordance with the applicable legal requirements in terms of data protection.

Requests for the exercise of customer rights may be invoked through one of the contact channels identified in this Policy, namely by email or registered mail:

Data controller:

E-mail: rtome@eastbanc.com

Address: Praça do Príncipe Real 22, 1st, 1250-184 Lisbon

Currently, the authority with control duties for the purposes of data protection in Portuguese territory is “Comissão Nacional de Protecção de Dados” (“CNPD”), to which you may ask any questions or lodge complaints in case of non-compliance with rules on the protection of personal data.